Data & Privacy
Your privacy matters to us. This page explains exactly what personal data ay999 collects, why we collect it, how it is used, and what your rights are as a player in Pakistan. No technical jargon — just clear, honest information.
Last updated: January 2026 | Pakistan (en-PK)
How We Handle Your Data
All personal information submitted to ay999 — including your name, CNIC details, mobile number, and payment data — is stored on encrypted servers. We use industry-standard 256-bit TLS encryption for data in transit and AES-256 encryption for data at rest. Your information does not sit in plain text anywhere on our systems.
ay999 does not store full card numbers or complete JazzCash and Easypaisa wallet credentials on our servers. Payment processing is handled by PCI-DSS compliant payment gateways. We retain only the minimum transaction reference data required to process withdrawals and support disputes.
ay999 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used only for operating your account, processing transactions, providing customer support, and meeting platform security requirements. Period.
You have the right to request a copy of the personal data ay999 holds about you at any time. Submit a data access request through the live chat or email our support team. We will respond within 30 days and provide your data in a readable format.
ay999 uses cookies strictly for session management, login persistence, and improving platform performance. We do not use cross-site advertising cookies or share browsing data with ad networks. You can manage cookie preferences through your browser settings at any time.
If you close your ay999 account, you can request deletion of your personal data. We will remove all non-essential data within 60 days of account closure. Certain transaction records may be retained for a longer period as required by standard financial recordkeeping practices.
Full Policy
By registering and using ay999, you agree to the collection and use of your information as described in this Privacy Policy. This document applies to all users accessing ay999.pro and the ay999 Android app. We have tried to write this as plainly as possible so that Pakistan players can understand exactly what is happening with their data — without needing a law degree.
ay999 is an online gaming and sports betting platform accessible at ay999.pro. The platform is operated by the ay999 team and serves players in Pakistan. When this Privacy Policy refers to "ay999", "we", "us", or "our", it means the ay999 platform and its operating team.
This Privacy Policy governs all personal data collected through ay999.pro, the ay999 Android app, live chat support, email correspondence, and any other official ay999 communication channel. If you have questions about data handling, you can reach us through the live chat at any time.
ay999 collects personal data in two ways: information you provide directly when using the platform, and data collected automatically as part of normal platform operation.
Information you provide directly:
Data collected automatically:
ay999 does not collect data from your contacts, microphone, camera, or other device sensors. The Android app requests only the permissions it genuinely needs to function.
ay999 uses your personal data for the following purposes only. We do not use your information for anything outside this list without informing you first.
| Purpose | Data Used | Why It Is Needed |
|---|---|---|
| Account creation & login | Name, email, mobile, password | To create and secure your account |
| Identity verification | CNIC, date of birth, selfie | To confirm you are 18+ and the account holder |
| Payment processing | Payment method details, PKR amounts | To process deposits and withdrawals |
| Customer support | Account info, chat history | To resolve your queries and disputes |
| Fraud prevention | IP address, device data, activity logs | To detect and prevent unauthorised access |
| Platform improvement | Usage patterns, feature interactions | To improve speed, stability, and user experience |
| Promotions & bonuses | Email, mobile number | To send offers you have opted in to receive |
Marketing communications — including bonus offers, Cricket betting promotions, and PSL season deals — are only sent if you have opted in. You can unsubscribe from promotional messages at any time through your account notification settings.
When you make a deposit or request a withdrawal through JazzCash, Easypaisa, Raast, Bank Transfer, or card payment, your payment details are handled by our payment processing partners. These partners are PCI-DSS certified and operate their own strict data security standards.
All payment data is transmitted over encrypted connections. ay999 never asks for your JazzCash or Easypaisa PIN — do not share PINs with anyone, including ay999 staff.
ay999 may request identity verification at any point, particularly before processing a withdrawal. Verification documents — such as a copy of your CNIC — are used solely for the purpose of confirming that you are the genuine account holder and that you meet the minimum age requirement of 18 years.
ay999 uses cookies and similar technologies to keep the platform working smoothly. Here is an honest breakdown of what we use and why:
ay999 does not use third-party advertising cookies or cross-site tracking pixels. You can disable cookies through your browser settings. Disabling session and security cookies will affect your ability to log in and use the platform normally.
ay999 shares your personal data with third parties only in the limited circumstances listed below. We do not sell data, and we do not share information beyond what is necessary.
ay999 never shares your data with advertising networks, social media platforms, or marketing data companies.
ay999 retains your personal data only for as long as it is genuinely needed. The following retention periods apply:
Once the relevant retention period has passed, personal data is securely deleted or anonymised so it can no longer be linked back to you.
ay999 takes data security seriously and has implemented multiple layers of protection across the platform:
Despite these measures, no online platform can guarantee absolute security. If you suspect your ay999 account has been accessed without your permission, contact support immediately via live chat so we can lock the account and investigate.
Enable 2FA on your ay999 account for an extra layer of security — especially if you access the platform from shared or public devices.
As an ay999 player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team through live chat.
Request a copy of the personal data ay999 holds about you.
Ask us to correct inaccurate or outdated information in your account.
Request deletion of your personal data after closing your account.
Ask us to limit how we use your data while a dispute is being resolved.
Unsubscribe from marketing messages at any time via account settings.
Request your data in a portable, readable format for your own records.
We aim to respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days — we will let you know if this applies to your request.
ay999 is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. If ay999 discovers that a minor has registered an account or submitted personal data, the account will be closed immediately, all data deleted promptly, and any deposits returned to the original payment method.
If you believe a minor has accessed ay999, please contact us via live chat immediately so we can take action. Parents and guardians are encouraged to use parental control software if shared devices are used at home.
ay999 may update this Privacy Policy from time to time. When material changes are made, registered players will be notified by email or via an in-platform message before the changes take effect. The updated policy will always be available at ay999.pro/privacy-policy with a revised "last updated" date at the top.
Continuing to use ay999 after a policy update has been communicated constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you are entitled to close your account before the updated policy takes effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please get in touch with the ay999 team.
We respond to all privacy-related enquiries within 3 business days. Data rights requests are handled within 30 days.
Common Questions
Ready to Join?
Now that you know how ay999 handles your data, join thousands of Pakistan players betting on Cricket, PSL, T20, and more — with full confidence that your personal information is protected.